backlog

For years, the Department of Veterans Affairs signed off on millions of dollars' in staff overtime to tackle a backlog of community care claims. But a watchdog investigation found staff weren't working on those claims half the time.

Offices intended to protect whistleblowers are overwhelmed with thousands of cases, VA employees testified Tuesday.

More than 10,000 pending claims are waiting for processing — and the veterans who submitted those claims are running out of time.