New VA website provides borrowers with assistance during COVID-19

Julia LeDoux
May 16, 2020 - 12:23 pm

Joint Base San Antonio

There’s a new housing assistance website for Americans who have been impacted by COVID-19.

The Department of Veterans Affairs teamed up with several other agencies to launch the website to ensure that veterans and service members with a VA home loan and other homeowners with federally backed mortgages have relief options if they have been financially impacted by COVID-19. 

“VA is committed to ensuring veterans and service members have the financial tools available to make decisions that work for their unique situations,” said VA Secretary Robert Wilkie in a statement. 

There are now fewer hasssles for veterans looking to buy a home.

The joint website with the Consumer Financial Protection Bureau, Federal Housing Finance Agency and the Department of Housing and Urban Development consolidates mortgage relief options, protections for renters, resources for additional help and information on how to avoid COVID-19 related scams. 

“This collaboration provides an invaluable resource, enabling all homeowners and renters to access up-to-date information regarding their housing needs during the COVID-19 pandemic,” added Wilkie. 

Buying a house? Here’s a guide to all the jargon you need to know.

The website also gives homeowners tools to determine if their mortgage is federally backed and for renters to find out if their rental unit is financed by Fannie Mae or Freddie Mac. 

VA is continuing to provide home loan services to those who have earned those benefits during the pandemic. The agency is working with lenders, servicers, and appraisers on temporary measures to assist in processing and servicing VA home loans. 

VA borrowers experiencing financial hardship due to COVID-19 can review agency guidance for borrowers and either request forbearance through the mortgage loan servicer collecting their monthly payments. You can also call 877-827-3702 to speak with a VA home loan representative. 

Reach Julia LeDoux at

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