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VA and T-Mobile are expanding telehealth options with 70,000 wireless lines

December 11, 2018 - 9:22 am

The VA is partnering with T-Mobile to help expand veterans’ access to health care. As the primary wireless provider for VA, T-Mobile will provide 70,000 lines of wireless service to VA doctors, nurses, social workers, crisis hotline staff and more, across all VA hospitals, clinics, and other outpatient facilities.

Veterans drive an average of 25 to 50 miles for health care visits. The VA, which operates the largest integrated health care system in the country, is working to make health care providers more accessible to patients with telehealth services and the expansion of its network of Community-Based Outpatient Clinics (CBOCs) across the country.

VA operates 1,243 health care facilities, including 172 VA Medical Centers and 1,062 outpatient clinics across the nation, serving over 9 million enrolled veterans each year. T-Mobile will continue to support and grow its relationship with VA as it works to expand its health care network with more physical locations in rural areas and telehealth services that bring access to care closer to home for hundreds of thousands of veterans.

“Deploying this type of service across all of our locations not only connects VHA staff with the people and data they need, it makes them more accessible to our veterans as well,” said Dr. Steven Lieberman, executive in charge, Veterans Health Administration. “Whether it’s at a medical center, a community clinic or via the VA Video Connect telemedicine platform, our ongoing goal is to improve patient outcomes by reaching veterans wherever they are.”

“Veterans truly represent the heart and soul of this nation,” said John Legere, CEO of T-Mobile. “I can’t think of a greater honor than to help VA expand access to exceptional health care for the men and women who have served our country. I’m incredibly proud to provide the wireless network, devices and support to help VA employees engage with veterans while expanding telehealth and other innovative services.”

T-Mobile’s agreement with VA is part of the U.S. Navy’s Spiral 3 Wireless and Telecommunications Services contract, worth $993.5 million over five years.