Financial assistance programs rolled out for the duration of the government shutdown

Lauren Warner
December 28, 2018 - 10:33 am

Courtesy of Dreamstime


Dealing with financial strain and stress due to the government shutdown? You're in luck, most banks and credit unions have quickly come to the aid of their members. Here's a list of those readily providing assistance to their members. Be sure to reach out and call the information numbers listed for more detailed help and information.

Navy Federal Credit Union- You may be eligible for government shutdown assistance if you meet the following criteria: your pay is impacted, you’ve set up direct deposit of pay with Navy Federal, and you are a federal government employee or active duty Coast Guard. (Click here for FAQ's or call 1-888-842-6328 for more information).

First Command FinancialFirst Command members who have existing direct deposit are eligible to receive zero-interest payroll advances, loan assistance, penalty-free early C.D. withdrawals, secure lines of credit and special handling of credit card accounts. (For more information, call 1-888-763-7600).

Chase Bank- Chase will automatically waive or refund overdraft and monthly service fees on Chase checking and savings accounts if an employee’s salary from an affected federal agency was direct-deposited into the account in November 2018. They also plan to waive or refund the affected fees from Dec. 24 through Jan. 4 or until the shutdown ends – whichever is sooner.  (For more information, call their special care line 1-888-356-0023).

USAA- As of Dec. 27, USAA said it was emailing eligible members and began underwriting low-interest loans to active duty U.S. Coast Guard and the National Oceanic and Atmospheric Administration Commissioned Officer Corps to "assist them during any pay disruption." (For more information, call 1-800-531-USAA (8722).

AgFed Credit Union- Members affected by the shutdown may be able to defer payments on AgFed consumer loans during the furlough period with Skip-a-Payment. Members may also apply for a personal loan.  (For more information, call 1-800-368-3552).

Wells FargoThe bank will consider reversing overdraft/non-sufficient funds fees for individual and business banking customers whose income is disrupted as a result of the shutdown.  In addition, Wells Fargo mortgage, loan, and credit customers may qualify for forbearance or other payment assistance programs based on their individual circumstances.  (For more information, call 1-800-TO-WELLS, 1-800-869-3557).

Orange County Credit Union- Assistance through Orange County includes emergency relief loans and payment deferment on existing loans. (For more information, call 1-888-354-6228).

ABNB Federal Credit Union- Assistance through ABNB includes Skip-A-Pay and a one-time short-term loan at 0% APR up to your direct deposit amount. You must have already established direct deposit to ABNB. (For full assistance call 757-523-5300).


We'll continue to update this list as the banks & credit unions roll out their assistance plans. 


To share your experience with financial assistance during the shutdown or to let us know of another bank offering help, contact us

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