Scammers are using fake COVID-19 tests to trick Tricare beneficiaries, DHA warns

Abbie Bennett
March 26, 2020 - 12:05 pm

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Scammers are using the coronavirus pandemic as a chance to try to lure military families into giving away their personal information, according to the Defense Health Agency. 

Scammers are promising COVID-19 test kits -- which are either fake or nonexistent -- to Tricare beneficiaries in a con to get their personal information. 

DHA is warning military families to avoid any solicitation about COVID-19 test kits by anyone other than their doctor. 

The scam itself involves direct calls to the beneficiaries with an offer to ship or sell COVID-19 test kits. The calls include requests for personal information such as Social Security numbers, bank or credit card information and more. 

Any calls like these should be immediately reported to Tricare here

The Food and Drug Administration recently warned seven companies against trying to sell a variety of fake products that claim to prevent or treat the virus. While there may not be a connection between those companies and the scam testing kit calls, DHA warned beneficiaries to be on the lookout for any unsolicited contact involving claimed COVID-19 tests or treatments. 

DHA also warned beneficiaries not to provide any personal health or financial information to anyone other than their doctor or healthcare provider. 

DHA officials are asking Tricare beneficiaries who may have symptoms such as fever, cough or shortness of breath, or who have been in close contact with a person sick from the virus, or who have traveled to an area with known infections, to call the Nurse Advice Line at 1-800-874-2273, Option 1, rather than make an appointment or come into a hospital or clinic. Beneficiaries can be assessed and screened over the phone, and if necessary, an appointment will be scheduled. Legitimate COVID-19 tests, if necessary, will be ordered by a doctor after assessment and screening.

Tricare guide for the coronavirus


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Reach Abbie Bennett: or @AbbieRBennett.

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