Work for Earth's most customer-centric company

Elizabeth Howe
August 06, 2018 - 1:42 pm

Photo courtesy of Amazon

Our Employer of the Week series features one company each week that has made a commitment to hiring and supporting veterans. This week’s employer is Amazon.

Amazon is a Fortune 500 company based in Seattle, Wa. seeking to become Earth’s most customer-centric company. The company is guided by four principles — customer obsession rather than competitor focus, passion for invention, commitment to operational excellence and long-term thinking. They currently offer millions of new, refurbished and used items and web services. Amazon’s offices across the nation and around the globe currently employ 560,000 full-time and part-time employees.

Of this global workforce, 17,500 are veterans and military spouses. In addition to being a member of the Veteran Jobs Mission coalition, Amazon made a 2016 commitment to hire 25,000 veterans by 2021. Eighteen months later, the company is on track to exceed that goal.

“We actively seek leaders who can invent, think big, have a bias for action, and deliver results on behalf of our customers,” said Jeff Bezos, Amazon’s CEO. “These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.”

In addition to hiring veterans, Amazon has a growing list of programs and projects dedicated to supporting veterans and spouses. These programs and projects create roles that fit with military lifestyles, provide unique training opportunities and support Amazon’s Warriors@Amazon employee affinity group network.

Photo courtesy of Amazon

For example, Amazon expanded its Virtual Customer Service (VCS) roles in order to fit the frequent relocations of military spouses and the limited mobility of disabled military veterans. More than 2,000 VCS offers were extended to military spouses and veterans in 2017 alone.

Amazon also offers a range of training programs to fit different needs. The Military Leaders Program places mid-career veterans in fast-track operations leadership roles. Amazon hosts veterans through the Hiring Our Heroes program and offers a computing apprenticeship training program which regularly leads to full-time technical roles.

To see job opportunities, programs and veteran stories, visit Amazon’s Opportunities for Veterans page.